Can they keep my winnings AND my deposits? We are talking months and I’ve played at this casino at least every month if not more frequently. Reason why you’ll have pushback here is, had you Lost your cash, you could of (quite rightly) asked for deposits to be returned. Normally if it wasnae picked up upon first login, it would never be unless you changed your details to the ones that GS Hold – so, quite weird… In order to place a wager for Real Money Play on the Casino, You will need to deposit funds using a payment method that is offered via Your account lobby.
All other things being equal, they still should have picked up on it – what date was the GS registered and when did you play at the casino? That email looks like they’re saying the details in GS are different to the one at the casino? I have received the below email from the casino, which I wasn’t expecting as they surely already have my information from Gamstop? And what about the other casinos where I am fully verified and a member of VIP. Terms and conditions state that I must be an account holder, which I am but used the wrong card in error.
Mumsnet carries some affiliate marketing links, so if you buy something through our posts, we may get a small share of the sale (more details here) I’ve been there, and it’s really tough when gambling starts affecting everything else. If he has a gambling addiction he needs to stop completely and work on his issues that make him prone to addictive behaviours. There is a lot of free and confidential help and support available to your husband, but also you. As he says it’s none of your business he doesn’t need a partner or children, he’s only interested in his own business. I read that you have children, please do what is best for you and them – they need stability and security and a calm and peaceful environment to grow up in.
Best Non GameStop Betting Sites UK & Casinos 2026
- I don’t think you can reverse GamStop.But there are competition websites he would be able to use as they are not under the GamStop thing.
- It has a wide range of games that make the experience more exciting.
- Contacted support, didn’t see their response as I was too busy getting my balance up to £22k.
Not only that but it took up most of his time which meant he was always occupied on his phone and rarely helped me with the kids. I do understand it’s an addiction and I can’t stop him but I am dreading things going back to how they were I look back to his gambling days compared to now and life is so much better. He told me to shut up and mind my own business.
Pretty much all of my deposits were made using a card or e-wallet in the name included on my ID, proof of address and Gamstop registration. So many red flags, name not matching, wifes credit card, gamstopped. I signed up for a certain online casino perhaps two or three weeks later. If you’ve already signed up for Gamstop you should keep your details up to date so the block can continue to protect you. My partner registered with Gamstop to get his gambling under control. Even if you feel in control of your gambling, you might want to take a break to save some money or focus on other things in your life.
Around 5 months ago he did a gam stop on all his online accounts. DP used to be really bad at online gambling. What is the deal with companies that hold my correct details, have fully verified my account to the point I am on the top level of VIP? No verification carried out nor at a lot of other casinos signed up to since then. All other things being equal, they still should have picked up on it – what date was the GS registered and non gamstop casino when did you Play at the casino? You must be the account holder of all payment methods registered to Your Account.

If you’re worried about someone close to you, or you have been affected by their gambling, find out how Gamstop Online can help. My friend said “I’m Gamstopping”, so I did it too – there’s better things to spend my money on. I was gambling every day on football matches I didn’t even care about. Blocking yourself from using apps and websites could be just what you need.
Very disappointing experience
I’ll not say what they are on here but a V says, it’s so easy to bypass the checks….whoever designed it needs to sit down and look at it again. Still, to be able to assist more properly we need the casino name. You’d better start reading the relevant terms and conditions asap.

I registered with Gamstop and cut myself off from gambling. The withdrawal hit my NatWest account within 15 minutes, which was a nice surprise. That makes it easier to spot differences quickly rather than reading marketing copy over and over. Operators can still differ massively in how they handle identity checks, bonus restrictions, withdrawal limits, and dispute processes.
Wife’s card was used maybe once or twice. So many reasons for a casino to not pay out. Oh and they just spotted I used my wife’s credit card to deposit. Oh and they just spotted I used my wife’s credit card to deposit. Contacted support, didn’t see their response as I was too busy getting my balance up to £22k. Today I won £12k at lunch time (Tahiti Gold, was on £100 spins by the end) .

I didn’t lecture him, I just reminded him of how well he has been doing, and how better off money wise he’s been. It was becoming a big problem money wise (we have a house and 2 young DC) and when he’d lose his moods were bad and it would cause arguments. I’m talking £20/£30 sometimes more a day.
Last weekend, while researching casinos not affiliated with Gamestop, I realised how inconsistent most comparison sites can be. Verification can help ensure real people are writing the reviews you read on Trustpilot. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active. What I like is that deposits are instant, withdrawals are fast, support responds promptly, and there are lots of different slots and bonuses.

Careful of pushing this though incase other folk get into trouble – same with the credit card thing, you don’t want a CIFAS marker…. Just sop happens you won so, in theory, it would be a risk free casino session. Reason why you’ll have pushback here is, had you lost your cash, you could of (quite rightly) asked for deposits to be returned. Not the easiest casino to deal with…. Normally if it wasnae picked up upon first login, it would never be unless you changed your details to the ones that GS hold – so, quite weird…

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